Installation Instructions for Version 8 Upgrade

If Sentinel Visualizer Version 7.3 is already installed on your machine, and you are under an active support contract, installing version 8 is simple.


  1. You do not need to uninstall Version 7. Versions 7 and 8 can reside on the same machine.
  2. Both versions can use the same databases. Version 8 is backward compatible with version 7.
  3. You must be running Microsoft Windows 7, SP1 or later.
  4. Do not uninstall Microsoft SQL Server.

Download and Install

  1. You should receive an email pointing to a page with Version 8 download instructions.
  2. From that page, choose the version that matches your computer's Microsoft Windows operating system, and save the file to disk.
  3. You do not need to install SQL Server Express since it was already installed with version 7.3.
  4. Run the setup program you downloaded in step 2. Right-click on it and choose "Run As Administrator" to install it.
  5. After installing version 8 and launching the software, if you're asked to reactivate your license, just proceed through the activation process. It already knows your serial number.
  6. If you are running a non-English version of Sentinel Visualizer, but your computer is an English version of Windows, please contact us for language-specific launch instructions.

Contacting Support

If you encounter any problems, please send an email to

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